Privacy Policy

September 12, 2025

Your Privacy Matters

This privacy policy explains how alverionexiq collects, uses, and protects your personal information when you use our financial planning services. We are committed to maintaining the confidentiality and security of your data in accordance with Australian privacy legislation and international standards.

Information We Collect

We collect information necessary to provide our financial planning services effectively:

  • Contact details including name, email address, phone number, and postal address
  • Financial information such as income, expenses, assets, and financial goals
  • Demographic information including age, employment status, and family circumstances
  • Website usage data including pages visited, time spent, and interaction patterns

How We Use Your Information

Your information is used exclusively for legitimate business purposes:

  • Providing personalized financial planning consultations and advice
  • Communicating about your subscription and service updates
  • Improving our services and developing new features
  • Complying with legal obligations and regulatory requirements

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Primary Legal Basis: We process your data based on contractual necessity to provide our financial planning services and legitimate business interests in improving service quality.

Data Sharing Practices

We do not sell your personal information to third parties. Limited sharing occurs only in these circumstances:

  • With service providers who assist in delivering our services under strict confidentiality agreements
  • When required by law or to comply with legal proceedings
  • To protect the rights, property, or safety of alverionexiq, our clients, or others

Data Security Measures

We implement comprehensive security measures including encryption, secure servers, access controls, and regular security audits to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Your Privacy Rights

Under Australian privacy law, you have the following rights regarding your personal information:

  • Access and review the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information in certain circumstances
  • Receive a copy of your data in a structured, machine-readable format
  • Object to certain types of processing of your personal information

Cookies and Tracking

We use cookies and similar technologies to enhance your website experience and analyze usage patterns.

For detailed information about our cookie practices, please refer to our Cookie Policy. Cookie Policy

Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Financial records are typically retained for seven years in accordance with Australian tax law requirements.

Children's Privacy

Our services are designed for adults and we do not knowingly collect personal information from individuals under 18 years of age without parental consent.

18+ only

Policy Changes

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through email or website notices.

Contact Us About Privacy

For privacy-related questions or to exercise your rights, please contact our Privacy Officer:

Company Name: alverionexiq

Business Address: 45 Collins Street, Melbourne VIC 3000

Email Address: contact@alverionexiq.com

Phone Number: +61 2 6261 7615