Terms and Conditions

September 16, 2025

Agreement to Terms

By accessing and using the alverionexiq website and financial planning services, you accept and agree to be bound by these terms and conditions.

If you do not agree to abide by these terms, please do not use our services or access our website.

Definitions

For the purposes of these terms, the following definitions apply:

  • "Services": Refers to financial planning consultations, advice, and related services provided through our subscription model
  • "Client" or "You": Refers to the individual or entity subscribing to and using our financial planning services
  • "Subscription": The monthly recurring payment arrangement for access to our financial planning services
  • "Platform": Our website, systems, and digital tools used to deliver financial planning services

Service Description

alverionexiq provides subscription-based financial planning services including personalized consultations, strategic guidance, and ongoing support for monthly fee of $250.

Our services include budget analysis, retirement planning, tax optimization, and wealth-building strategies tailored to individual circumstances.

Client Responsibilities

As a client, you agree to:

  • Provide accurate and complete financial information
  • Pay subscription fees on time according to agreed terms
  • Maintain confidentiality of login credentials and account access
  • Notify us promptly of any changes in financial circumstances
  • Use our services in accordance with these terms and applicable laws

Prohibited Uses

You may not use our services for:

  • Illegal activities or purposes that violate Australian law
  • Sharing account access with unauthorized third parties
  • Attempting to circumvent security measures or access restrictions
  • Reproducing or distributing our proprietary content without permission
  • Interfering with the operation of our platform or other users' access

Intellectual Property

All content, materials, and intellectual property on our platform remain the exclusive property of alverionexiq and are protected by copyright law.

You may not copy, modify, distribute, or create derivative works from our content without written authorization.

Payment Terms

Subscription fees are charged monthly in advance at $250 per month, including GST. Payment is due on the same date each month following initial subscription activation.

All fees are charged in Australian dollars and include applicable GST

Payment must be made by authorized credit card or bank transfer

Failed payments may result in service suspension until account is brought current

Cancellation and Refunds

You may cancel your subscription at any time with 30 days' written notice. Cancellation takes effect at the end of your current billing period.

No refunds are provided for partial months or unused services. All sales are final once payment is processed.

Limitation of Liability

Our liability for any claims arising from our services is limited to the total amount paid by you in the 12 months preceding the claim.

In no event shall our total liability exceed $3,000 per client for any single incident or series of related incidents.

Indemnification

You agree to indemnify and hold alverionexiq harmless from any claims, damages, or expenses arising from your use of our services or breach of these terms.

Dispute Resolution

We are committed to resolving disputes fairly and efficiently through the following procedures:

Arbitration Process

Disputes that cannot be resolved through direct negotiation shall be submitted to binding arbitration under Australian commercial arbitration rules.

  • Arbitration shall be conducted in Melbourne, Victoria
  • Each party bears their own costs unless otherwise determined by arbitrator
  • Arbitrator decisions are final and binding on both parties

Alternative Dispute Resolution

For eligible disputes, alternative resolution mechanisms may be available through relevant consumer protection agencies or industry ombudsman services.

AFCA Online Dispute Resolution: https://ec.europa.eu/consumers/odr

Australian Financial Complaints Authority provides independent dispute resolution services for financial service providers

Privacy and Data Protection

Your personal information is collected, used, and protected in accordance with our Privacy Policy and Australian privacy legislation.

Please review our Privacy Policy for detailed information about our data handling practices. Privacy Policy

Termination

Either party may terminate this agreement with 30 days' written notice. We reserve the right to immediately terminate services for breach of terms.

Upon termination, your access to services ceases and any outstanding fees become immediately due.

Governing Law

Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of Australian courts.

These terms are governed by Australian law and subject to the exclusive jurisdiction of Australian courts.

Severability

If any provision of these terms is found unenforceable, the remaining provisions shall continue in full force and effect.

Entire Agreement

These terms constitute the entire agreement between you and alverionexiq regarding our services and supersede all prior agreements or understandings.

Modifications

We may modify these terms at any time by posting updated terms on our website. Continued use of services constitutes acceptance of modifications.

We will provide reasonable notice of material changes to these terms through email or website notification.

Contact Information

For questions about these terms or our services, please contact us:

Company Name: alverionexiq

Email Address: contact@alverionexiq.com

Phone Number: +61 2 6261 7614

Business Address: 45 Collins Street, Melbourne VIC 3000